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FAQ

Frequently asked questions

We have gathered the most common questions about our process, timelines, scope and services on one page. If you can’t find the answer you need, just message us directly.

quizGeneral

Is a quote free of charge?

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Yes. We listen to your needs, clarify the scope together and prepare a tailored proposal free of charge. The proposal does not commit you in any way.

How quickly do you reply to a request?

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Requests received during working hours are usually answered within 2–4 hours. Messages that arrive outside working hours are answered within 24 hours at the latest.

How long does it take to deliver a website?

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Corporate websites usually go live in 2–4 weeks and e-commerce websites in 4–8 weeks. The exact timeline depends on the number of pages, how ready the content is and the integrations needed.

How does payment work?

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In our standard working model, the project starts with a 50% payment and the remaining 50% is paid on delivery.

Do you provide support after launch?

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Yes. We provide free support for one month after delivery. After that, you can continue with a monthly maintenance plan if you need one.

Do you work with clients outside Türkiye?

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Yes. We operate in the United States as Zet Digital LLC (Sheridan, Wyoming), and our production team is based in İzmir, Türkiye. We run projects by phone, WhatsApp and email and share every stage through a preview link, so your location is never a limitation.

devicesWeb Design

How long does it take to build a website?

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A corporate website usually goes live in 2–4 weeks and an e-commerce store in 4–8 weeks. Having your content (text, images, logo) ready shortens the timeline noticeably.

How is the price of a website determined?

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The price depends on the type of site: a blog, news or portfolio site starts at ₺15,000, a corporate website at ₺30,000, an education / booking / appointment site at ₺45,000 and an e-commerce store at ₺60,000 (prices exclude VAT). If you need extra modules or integrations, we list them separately in the proposal.

Can I update the content myself after launch?

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Depending on the scope, we can deliver the site with an admin panel so you can update content yourself. If you prefer, our team can also take care of updates through a monthly maintenance plan.

Which platforms do you build websites on?

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We recommend WordPress, WooCommerce, OpenCart or a custom-coded build depending on the project. We use WordPress for corporate sites and blogs that are updated often, WooCommerce for selling on WordPress and OpenCart for stores with large catalogues. As an ikas partner, we also set up stores on ikas for brands that want to launch quickly on a ready-made platform. When speed and flexibility are the priority, we code the site from scratch.

Can you redesign my existing website?

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Yes. We analyse your key pages and URL structure before redesigning, so you do not lose the traffic and search visibility your current site has.

searchSEO Services

When will I see results from SEO?

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SEO is a medium- to long-term investment. Technical fixes can show an effect quickly; for lasting results on competitive keywords we recommend a 6–12 month plan. The timeline depends on your industry and the current state of your site.

Do you guarantee the number one position on Google?

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No. Google decides the rankings, and no agency can honestly guarantee a position. We aim to grow your visibility and organic traffic with the right methods and report on progress every month.

How does local SEO help a business that serves one area?

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Local SEO helps you stand out in searches that include a location, such as “dentist near me” or “web design in Sheridan”, and on Google Maps. For businesses that serve customers in person, it is one of the fastest-returning areas of SEO.

Should SEO and Google Ads run together?

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For most businesses, yes. Google Ads brings enquiries in the short term while SEO reduces dependence on ads over time. The data from both channels feeds each other; keywords that convert well in ads can become SEO priorities.

hubSocial Media Management

How many posts are published per month?

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The number of posts depends on the package you choose and your goals. Consistency and quality matter more than volume; we plan the right frequency for you in our first conversation.

Can I see the posts before they are published?

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Yes. We present the monthly content calendar and designs for your approval; nothing is published without it.

Do you buy followers?

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No. Bought followers do not engage and they harm your account. We aim to grow a real, engaged community that matches your target audience.

What is the difference between social media management and your social media agency service?

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Social media management covers the day-to-day content and community work on your accounts. Our social media agency service adds brand strategy, paid ad management, influencer partnerships and reputation management on top.

campaignSocial Media Agency

Is the ad budget included in the service fee?

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No. The budget paid to ad platforms is separate from the agency fee. Ad spend is charged directly to your own account, so you can see every cent transparently.

Which industries do you work with?

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We work with brands in many fields, especially e-commerce and retail, healthcare, tourism, education, legal and service industries. You can see sample projects on our references page.

How do you choose influencer partners?

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We look at how well the audience fits your brand, the quality of engagement and the style of content rather than follower count. We present our suggestions for your approval and manage the agreement and publishing process.

drawLogo Design

How long does logo design take?

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It depends on the package and the number of revisions. After the briefing meeting we give you a clear timeline.

Who owns the copyright of the logo?

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Once payment is complete, all usage rights to the delivered logo are yours. Source files are included in the delivery.

Can you refresh my existing logo?

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Yes. We can modernise your logo without losing your brand’s recognisability, or create a completely new identity.

Do you also prepare a corporate identity with the logo?

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Yes. The Brand Identity Package includes business card, letterhead, envelope and email signature template designs alongside the logo. For larger print projects, take a look at our graphic design service.

auto_fix_highGraphic Design

When will I see the first draft?

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Depending on the scope, we usually present the first draft within 24–72 hours. For larger jobs such as multi-page catalogues, we agree on the timeline together at the start.

Do you handle the printing as well?

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We deliver designs print-ready, to printing standards. We can adapt the files to the technical requirements of the printer you work with.

Can I get the source files?

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Yes. AI, PSD or Figma source files are included in the delivery, so you have them if you want to update the design later.

videocamVideo Production

Where does filming take place?

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Depending on the project, we film in a studio or on location at your business, factory or store. Our production team is based in İzmir, Türkiye; for shoots elsewhere we plan the logistics together with you.

Who writes the script?

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We prepare the script and storyboard from the information gathered in the briefing meeting and present them for your approval before filming.

Can social media videos be cut from the same shoot?

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Yes. We plan for vertical formats while preparing the shoot, so alongside the main film we can prepare short versions for Reels, TikTok and Shorts.

Free quote

Let’s talk about your project.

Fill in the form and your request goes straight to our team on WhatsApp. During working hours we usually reply within 2–4 hours; the quote is free and comes with no obligation.

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Google reviews

5.0 4 Google reviews · Zet Dijital
See all reviews on Googleopen_in_new
  • Ö Ömür Akdemirverified 2 years ago

    “E-ticaret ile alakali calisma firsatimiz oldu. Aldigimiz hizmet kaliteli ve yerindeydi. Web sitemizden cok memnunuz. Herkese tavsiye ederim. Basarili bir firma. Firma sahibi Görkem Bey'e ayri tesekkur ederim ilgisi icin”

  • K Kuvanch Kadirbergenovverified 2 years ago

    “Zet Yazılım şirketi ile e-ticaret web site ve SEO işlemleri için anlaşmıştım. Harika iş çıkardılar tüm ekibe teşekkür ediyorum.”

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